Shipping & Delivery
Order Processing
Every Cravio order is freshly packed with care.
Orders placed before 20:00 are normally packed on the same day. Orders placed after 20:00 are packed the following day.
Your parcel will be dropped off at the selected courier point on the day it is packed, subject to the courier point’s operating hours and collection schedule.
Please note that dropping a parcel at a courier point does not always mean that it will begin moving immediately. Parcels dropped off after the courier’s collection cut-off may only be processed on the following business day.
Estimated Delivery Times
Once your parcel has been handed over to the courier, estimated delivery is:
- Main centres: approximately 2–5 business days
- Outlying or regional areas: approximately 3–7 business days
Business days exclude weekends and South African public holidays.
Delivery times are estimates and may be affected by courier delays, public holidays, peak shopping periods, severe weather or an incorrect delivery address.
Delivery Options
Cravio currently uses Aramex or PUDO/The Courier Guy to deliver orders.
The available delivery option and delivery fee will be displayed during checkout.
Free Delivery
Orders over R1,500 qualify for free delivery, subject to the delivery option available at checkout.
Tracking Your Order
Tracking information will be sent to the email address or mobile number provided during checkout once your parcel has been processed by the courier.
Delivery Information
Please ensure that your delivery address, postal code, email address and contact number are complete and correct before placing your order.
Cravio cannot be held responsible for delays caused by incorrect or incomplete delivery information provided by the customer.
Need Help?
For help with an order or delivery, contact us at:
hello.craviosa@gmail.com
Please include your order number when contacting us.
